I had my furnace cleaned & checked for my usual winter operation.
Call this an unsolicited testimonial
I commend you on the type of employees you have.
I appreciate your commitment to customer satisfaction and excellent service.
Jeff...
Dear Dave, Shayne, and his Tech Partner...
Thanks so very much for the time and personal attention you gave my folks last month...
The workmanship and service from these four were professional...
You all are very professional people...
We can always count on all of you makes our job so much easier...
If ever I need your service again, I will ask that you send the same person...
I will definitely recommend you to anyone I know in need of your services...
Your servicemen are a credit to your company...
You're the Best !!!
The third time was the charm...
Witham's...
I had my furnace cleaned & checked for my usual winter operation. October 24, 2006
Although my furnace is old, it is in pretty good shape & runs excellent. Naturally, I always have trusted work from Munster Dyer for the past 30 years.
We felt it necessary to write to you about your employee that serviced our unit. His name is Bill Hicks. Bill cleaned & checked our furnace, and explained what he looks for, such as burned wiring, rusty or corroded areas which he pointed out to us, at the same time giving us pointers to keep a clean dust free house. Just some things we didn't realize, that are important to us. When Bill finished the job, everything was so clean, we didn't have to do anything.
Having worked in a steel industry for 37 years myself, & worked along various contractors, I can recognize when a job is well done. You have a big asset here with Bill Hicks.
Employees, such as Bill, make companies a success. We plan on telling all of our friends about the class workmanship you do.
I tell the corporate office how I feel, & I believe it's necessary for management to know.
Thank you kindly for hiring such clean, skilled, friendly employees. You just can't beat the work Bill does, I wish I was that good.
Thanking you again,
Mr. Mrs. Jimmy J. Calinski
Call this an unsolicited testimonial 2005
Dear Mr. Taylor,
Call this an unsolicited testimonial but I thought it worth the time and postage to make this comment in case there is someone in your future; a customer like me who debates with themselves about spending the extra money to purchase a furnace with a direct drive, variable speed fan motor over the old style belt driven fan.
Although I have not had enough winter temperatures to test its heating efficiency, I have noticed an improvement in its cooling efficiency. To make such a comparison you need to know that basically I have the same air conditioner unit as has been cooling this house for twenty rears. Yes your crew did install an "A" coil pan in the Thermo Pride unit but I was displeased that the size of the pan's opening was reduced to less than half the warm-air plenum's volume and removed the pan a few days later. It was not as easy a job as first thought.
With the warm air and return air plenum and the cooling unit exactly the same as it was with the old furnace, the only difference between the two units is the direct drive, variable speed fan assembly. With the old furnace and its belt driven fan I kept the thermostat at 78 or higher because a lower setting would run the air conditioner compressor continuously. With the new unit, 76 degrees is maintained day and night even in our scorching heat of this past weekend, with the digital thermostat set at 1 degree variance and a maximum of 6 cycles per hour. Even then, the air conditioner keeps the house comfortable and the cooling unit is resting more than it is working.
My conclusion therefore is improved efficiency of the cooling cycle is due solely to the greater volume of air flow produced by the direct drive, variable speed fan. Whether it will also save some kilowatt hours over the course of twelve months, as advertised is conjecture at this point. For the time being, it was a good choice and worth the added cost. Perhaps by this time next year I'll be able to make a similar comment about the heating cycle. Just thought you would appreciate my observations.
Sincerely
Ray G. Klinger
I commend you on the type of employees you have. 2004
Though it wasn't fixed as quickly as I thought, I know you did your best.
Once again I commend you on the type of employees you have.
Donna and the other gal were so pleasant even when the news wasn't very pleasant.
Your repairmen are very professional and friendly.
I'd recommend your company without hesitation.
Sincerely,
Barbara Reiter
I appreciate your commitment to customer satisfaction and excellent service.
December 29, 2004
To Withams,
Thank you so much for your willingness to work with me on repairing my humidifier. I appreciate your commitment to customer satisfaction and excellent service.
Thank you again,
Laura Kaufman
Jeff... March 12, 2004
Just wanted to send you a quick note and let you know the new boilers appear to be working properly, and they look great. Your guys did a nice job on all the piping - everything appears neat and cleanly installed in fact, they did a nice job of cleaning up as well - I think the basement is cleaner now then when the first arrived.
I met the guys when I stopped for a few moments in to leave payment with them, at the time they were having some trouble with the thermostat for the 2nd floor They spent some time trouble-shooting the problem, and called me later to inform me the problem was solved. They were very personable and professional.
I have several other buildings that will soon/eventually require replacement of the heating systems, and I will be sure to get a quote from you before I hire the jobs out.
Thanks again and Kind Regards
Yvonne Saladino
Dear Dave, Shayne, and his Tech Partner... July 7, 2003
Thank you very much for ALL you did to rectify the problem with our Carrier air conditioner and its coil! I deeply appreciate ALL of your blood, sweat, tears, time, and energy and for sacrificing all of the above over July 4th & 5th!
Sincerely yours,
Jayne Gardner
Thanks so very much for the time and personal attention you gave my folks last month... July 11, 1999
Mr. Jeff Witham
Witham's
2009 Hart
Dyer, IN 46311
Dear Jeff:
I just wanted to say thanks so very much for the time and personal attention you gave my folks last month with their central air conditioning problem. It appears the unit is working more efficiently than ever! Your personal involvement and supervision made the difference, Jeff.
We know that you inherited us and our problems in your merger. If the owner of that company had been as dedicated as you, I would never have had the opportunity to speak with you, and you would never have met my dad.
I like the way that you do business and appreciate the honorable way you saw the problem through. I am a good networker and I'll be sure to spread the word, and I think you can count on accolades from my parents too. And thanks once again, Jeff, for the happy ending and for assisting in making my parents' quality of living the best it could be.
Respectfully,
Patty Piontek
The workmanship and service from these four were professional... November 20, 2000
Dear Jim Taylor,
I wanted to send you this note to let you know that the four individuals that installed my furnace this past week did a nice job. They were Joe Choy, Charlie Riegle, Abel Linares and Brien Schroers. The workmanship and service from these four were professional. At all times they worked hard and treated my wife and I with the utmost courtesy.
I have enCLOSEd a small token of my appreciation for each. Please see that they get their envelope.
Thanks!
Hank and Barbara Betchen
Highland, Indiana
You all are very professional people...
Munster/Dyer Staff:
Just a "Thank You" for ALL of the prompt service I have received with ALL of my service calls for my crazy "heat pump".
All of the staff has been so nice and wonderful. You all are very professional people.
Keep up the good work!! I'd recommend your company to anyone.
Thanks again!!
Lisa Lopiccolo
We can always count on all of you makes our job so much easier... August 18, 1999
Jeff and Mark,
Thank you for the great service (as usual), when we needed the A/C repaired in Munster.
Knowing we can always count on all of you makes our job so much easier.
Paul and Jacki Kennedy
If ever I need your service again, I will ask that you send the same person...
Thank you for sending your technician out so promptly.
May I also commend you for having an employee such as he. He knew not only what he was doing, but was a very polite concerned service representative of your company.
If ever I need your service again, I will ask that you send the same person.
Sincerely,
Rosemarie Velligan
I will definitely recommend you to anyone I know in need of your services...
December 27, 2000
Jeff:
I just wanted to send you a note of "great thanks" for all your help and patience. You went that "extra mile" for me and I really do appreciate it. How may people would have bothered to come to my home with a laptop loaded with software that reproduces the different noise levels of the different furnace models (not too many I'm sure). And, of course, you bailing me out with the old furnace so that it would run until the new one was installed. And all the phone calls and questions…I was such a pest but you were a real trooper. Oh, and let's not forger the visit Shayne made about the "noise" the furnace was making and installing the programmable thermostat. All these things add up to a man who went above and beyond—and someone I would definitely do business with again.
You and your staff have been great. Please thank them for me. I will definitely recommend you to anyone I know in need of your services.
Again, many thanks and I hope 2001 is a great year for you all.
Liz Martinez
Your servicemen are a credit to your company...
We recently had need for help with our furnace which didn't ignite one morning.
We were not sure of the name of the first fellow who serviced the unit but we were very confident that he had done what he could to get it working again.
A second man came back when it failed to function a week later.
Today, Shayne was here. Still under 30 day guarantee, he once again checked out the furnace and got it working in a matter of a few minutes. Actually it started on its own but he checked the lines.
Though we were not sure the basic problem has been solved, we will gladly call your company if additional work is required.
Your servicemen are a credit to your company. We would happily recommend you to anyone in need of air or heating work. Shayne left stickers to make our doing that convenient.
Sincerely,
Barb & Joe Reiter
You're the Best !!! April 3, 2003
Dear Withams,
Thank you for the fast excellent service.
You're the Best !!!
Your Loyal Customers,
Ron & Karen Lubas
The third time was the charm... February 16, 2003
Munster-Dyer Heating
(219) 865-8181
Dear Friend,
I wanted to thank you for your service. I was having problems with my furnace.
I called two different times, but the problem would not occur when the serviceman was here.
The third time was the charm; this is in part to the expertise and patience of Shayne.
I want you to know I appreciated the good service and a job well done. He took the time to run the furnace through a few cycles, found the problem and fixed it.
It is expected to have some one knowledgeable, but a good attitude and friendly service compels me to tell others about it.
Keep up the good work.
Sincerely,
Jason Gena
Munster, Indiana
Witham's... January 4, 2004
My compliments for the work done at my home during mid-December 2003. your installers, Larry and Brian, did a fine job and were professional and courteous. All of the workers showed up on time, which is extremely important to me, and accomplished a difficult job in a timely manner which included lugging a very old steel boiler up a flight of stairs for disposal. Your service tech, mark came when scheduled. Again very important to me, got my new boiler going, and because of all of the pieces of this job coming together I had heat in my home before Christmas and was able to have family over for the holidays.
Sincerely
Keith Stowell
Hobart, Indiana
Call this an unsolicited testimonial
I commend you on the type of employees you have.
I appreciate your commitment to customer satisfaction and excellent service.
Jeff...
Dear Dave, Shayne, and his Tech Partner...
Thanks so very much for the time and personal attention you gave my folks last month...
The workmanship and service from these four were professional...
You all are very professional people...
We can always count on all of you makes our job so much easier...
If ever I need your service again, I will ask that you send the same person...
I will definitely recommend you to anyone I know in need of your services...
Your servicemen are a credit to your company...
You're the Best !!!
The third time was the charm...
Witham's...
I had my furnace cleaned & checked for my usual winter operation. October 24, 2006
Although my furnace is old, it is in pretty good shape & runs excellent. Naturally, I always have trusted work from Munster Dyer for the past 30 years.
We felt it necessary to write to you about your employee that serviced our unit. His name is Bill Hicks. Bill cleaned & checked our furnace, and explained what he looks for, such as burned wiring, rusty or corroded areas which he pointed out to us, at the same time giving us pointers to keep a clean dust free house. Just some things we didn't realize, that are important to us. When Bill finished the job, everything was so clean, we didn't have to do anything.
Having worked in a steel industry for 37 years myself, & worked along various contractors, I can recognize when a job is well done. You have a big asset here with Bill Hicks.
Employees, such as Bill, make companies a success. We plan on telling all of our friends about the class workmanship you do.
I tell the corporate office how I feel, & I believe it's necessary for management to know.
Thank you kindly for hiring such clean, skilled, friendly employees. You just can't beat the work Bill does, I wish I was that good.
Thanking you again,
Mr. Mrs. Jimmy J. Calinski
Call this an unsolicited testimonial 2005
Dear Mr. Taylor,
Call this an unsolicited testimonial but I thought it worth the time and postage to make this comment in case there is someone in your future; a customer like me who debates with themselves about spending the extra money to purchase a furnace with a direct drive, variable speed fan motor over the old style belt driven fan.
Although I have not had enough winter temperatures to test its heating efficiency, I have noticed an improvement in its cooling efficiency. To make such a comparison you need to know that basically I have the same air conditioner unit as has been cooling this house for twenty rears. Yes your crew did install an "A" coil pan in the Thermo Pride unit but I was displeased that the size of the pan's opening was reduced to less than half the warm-air plenum's volume and removed the pan a few days later. It was not as easy a job as first thought.
With the warm air and return air plenum and the cooling unit exactly the same as it was with the old furnace, the only difference between the two units is the direct drive, variable speed fan assembly. With the old furnace and its belt driven fan I kept the thermostat at 78 or higher because a lower setting would run the air conditioner compressor continuously. With the new unit, 76 degrees is maintained day and night even in our scorching heat of this past weekend, with the digital thermostat set at 1 degree variance and a maximum of 6 cycles per hour. Even then, the air conditioner keeps the house comfortable and the cooling unit is resting more than it is working.
My conclusion therefore is improved efficiency of the cooling cycle is due solely to the greater volume of air flow produced by the direct drive, variable speed fan. Whether it will also save some kilowatt hours over the course of twelve months, as advertised is conjecture at this point. For the time being, it was a good choice and worth the added cost. Perhaps by this time next year I'll be able to make a similar comment about the heating cycle. Just thought you would appreciate my observations.
Sincerely
Ray G. Klinger
I commend you on the type of employees you have. 2004
Though it wasn't fixed as quickly as I thought, I know you did your best.
Once again I commend you on the type of employees you have.
Donna and the other gal were so pleasant even when the news wasn't very pleasant.
Your repairmen are very professional and friendly.
I'd recommend your company without hesitation.
Sincerely,
Barbara Reiter
I appreciate your commitment to customer satisfaction and excellent service.
December 29, 2004
To Withams,
Thank you so much for your willingness to work with me on repairing my humidifier. I appreciate your commitment to customer satisfaction and excellent service.
Thank you again,
Laura Kaufman
Jeff... March 12, 2004
Just wanted to send you a quick note and let you know the new boilers appear to be working properly, and they look great. Your guys did a nice job on all the piping - everything appears neat and cleanly installed in fact, they did a nice job of cleaning up as well - I think the basement is cleaner now then when the first arrived.
I met the guys when I stopped for a few moments in to leave payment with them, at the time they were having some trouble with the thermostat for the 2nd floor They spent some time trouble-shooting the problem, and called me later to inform me the problem was solved. They were very personable and professional.
I have several other buildings that will soon/eventually require replacement of the heating systems, and I will be sure to get a quote from you before I hire the jobs out.
Thanks again and Kind Regards
Yvonne Saladino
Dear Dave, Shayne, and his Tech Partner... July 7, 2003
Thank you very much for ALL you did to rectify the problem with our Carrier air conditioner and its coil! I deeply appreciate ALL of your blood, sweat, tears, time, and energy and for sacrificing all of the above over July 4th & 5th!
Sincerely yours,
Jayne Gardner
Thanks so very much for the time and personal attention you gave my folks last month... July 11, 1999
Mr. Jeff Witham
Witham's
2009 Hart
Dyer, IN 46311
Dear Jeff:
I just wanted to say thanks so very much for the time and personal attention you gave my folks last month with their central air conditioning problem. It appears the unit is working more efficiently than ever! Your personal involvement and supervision made the difference, Jeff.
We know that you inherited us and our problems in your merger. If the owner of that company had been as dedicated as you, I would never have had the opportunity to speak with you, and you would never have met my dad.
I like the way that you do business and appreciate the honorable way you saw the problem through. I am a good networker and I'll be sure to spread the word, and I think you can count on accolades from my parents too. And thanks once again, Jeff, for the happy ending and for assisting in making my parents' quality of living the best it could be.
Respectfully,
Patty Piontek
The workmanship and service from these four were professional... November 20, 2000
Dear Jim Taylor,
I wanted to send you this note to let you know that the four individuals that installed my furnace this past week did a nice job. They were Joe Choy, Charlie Riegle, Abel Linares and Brien Schroers. The workmanship and service from these four were professional. At all times they worked hard and treated my wife and I with the utmost courtesy.
I have enCLOSEd a small token of my appreciation for each. Please see that they get their envelope.
Thanks!
Hank and Barbara Betchen
Highland, Indiana
You all are very professional people...
Munster/Dyer Staff:
Just a "Thank You" for ALL of the prompt service I have received with ALL of my service calls for my crazy "heat pump".
All of the staff has been so nice and wonderful. You all are very professional people.
Keep up the good work!! I'd recommend your company to anyone.
Thanks again!!
Lisa Lopiccolo
We can always count on all of you makes our job so much easier... August 18, 1999
Jeff and Mark,
Thank you for the great service (as usual), when we needed the A/C repaired in Munster.
Knowing we can always count on all of you makes our job so much easier.
Paul and Jacki Kennedy
If ever I need your service again, I will ask that you send the same person...
Thank you for sending your technician out so promptly.
May I also commend you for having an employee such as he. He knew not only what he was doing, but was a very polite concerned service representative of your company.
If ever I need your service again, I will ask that you send the same person.
Sincerely,
Rosemarie Velligan
I will definitely recommend you to anyone I know in need of your services...
December 27, 2000
Jeff:
I just wanted to send you a note of "great thanks" for all your help and patience. You went that "extra mile" for me and I really do appreciate it. How may people would have bothered to come to my home with a laptop loaded with software that reproduces the different noise levels of the different furnace models (not too many I'm sure). And, of course, you bailing me out with the old furnace so that it would run until the new one was installed. And all the phone calls and questions…I was such a pest but you were a real trooper. Oh, and let's not forger the visit Shayne made about the "noise" the furnace was making and installing the programmable thermostat. All these things add up to a man who went above and beyond—and someone I would definitely do business with again.
You and your staff have been great. Please thank them for me. I will definitely recommend you to anyone I know in need of your services.
Again, many thanks and I hope 2001 is a great year for you all.
Liz Martinez
Your servicemen are a credit to your company...
We recently had need for help with our furnace which didn't ignite one morning.
We were not sure of the name of the first fellow who serviced the unit but we were very confident that he had done what he could to get it working again.
A second man came back when it failed to function a week later.
Today, Shayne was here. Still under 30 day guarantee, he once again checked out the furnace and got it working in a matter of a few minutes. Actually it started on its own but he checked the lines.
Though we were not sure the basic problem has been solved, we will gladly call your company if additional work is required.
Your servicemen are a credit to your company. We would happily recommend you to anyone in need of air or heating work. Shayne left stickers to make our doing that convenient.
Sincerely,
Barb & Joe Reiter
You're the Best !!! April 3, 2003
Dear Withams,
Thank you for the fast excellent service.
You're the Best !!!
Your Loyal Customers,
Ron & Karen Lubas
The third time was the charm... February 16, 2003
Munster-Dyer Heating
(219) 865-8181
Dear Friend,
I wanted to thank you for your service. I was having problems with my furnace.
I called two different times, but the problem would not occur when the serviceman was here.
The third time was the charm; this is in part to the expertise and patience of Shayne.
I want you to know I appreciated the good service and a job well done. He took the time to run the furnace through a few cycles, found the problem and fixed it.
It is expected to have some one knowledgeable, but a good attitude and friendly service compels me to tell others about it.
Keep up the good work.
Sincerely,
Jason Gena
Munster, Indiana
Witham's... January 4, 2004
My compliments for the work done at my home during mid-December 2003. your installers, Larry and Brian, did a fine job and were professional and courteous. All of the workers showed up on time, which is extremely important to me, and accomplished a difficult job in a timely manner which included lugging a very old steel boiler up a flight of stairs for disposal. Your service tech, mark came when scheduled. Again very important to me, got my new boiler going, and because of all of the pieces of this job coming together I had heat in my home before Christmas and was able to have family over for the holidays.
Sincerely
Keith Stowell
Hobart, Indiana
Withams Service Inc
6435 Howard Ave, Hammond, IN 46322
6435 Howard Ave, Hammond, IN 46322
|
|
|
|
|
Hammond, IN Last Updated: Feb 22nd 10:45 AM | ||
| ||
|
Wind: From N 7 MPH Relative Humidity: 81% » extended forecast |
